Our Services

At Northwest Alarm Monitoring, we offer you a standardized, committed level of service that is unparalleled today, combined with a wide availability of custom responses to meet your every need.

877-870-0910

Burglar & Fire Monitoring

AES Intellinet

Alarm Communications

Environmental Monitoring

Video Verification

Why A Local Central Station Matters In The Northwest

Our certified central station operators live and work in the greater Northwest. Every second counts in an emergency event. We understand local jurisdictions, county regulations, and the unique layout of the Northwest landscape. With decades of experience in the central station business we understand what concerns you the most and offer a comprehensive line of services customized to meet your unique requirements.

A Trusted Partner

Northwest Alarm Monitoring excels in monitoring commercial and residential security systems. We work closely with our dealers to customize procedures that meet the unique needs of your subscribers.

Residential Monitoring

When you select Northwest Alarm Monitoring to provide security monitoring, you can be sure that your customers will receive a quick and accurate response, always accompanied by a friendly, professional voice on the other end of the line.

Commercial Monitoring

Northwest Alarm Monitoring has been monitoring commercial alarm systems for over 40 years. We know and understand the local NFPA codes and standards, and work to ensure that our dealers are in compliance with their local AHJ.

Burglar & Fire Monitoring

If the phone lines are cut or the power goes out, your subscribers don’t have to worry about the alarm system going down too. We offer multiple channels of communication to ensure the fastest, most reliable signal on every emergency call coupled by an experienced, certified, local technician on the line.

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AES Intellinet

AES wireless mesh technology offers best-in-class protection against catastrophic fire and intrusion events. The IntelliNet system includes smart subscriber units which act as a receiver, repeater, and transmitter. This allows individual subscribers to act as relays to the central receiver creating multiple redundancies. The technology will never sunset or have the need to change out obsolete cellular technologies. AES-IntelliNet is our partner of choice in fire and intrusion monitoring because we know the difference it makes in your service, and ultimately your safety.

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Alarm Communications Services

TMA 5 DIAMOND CERTIFICATION
GSM CELLULAR SIGNALING
IP – INTERNET SIGNALING
MULTIPLE SIGNAL TYPES
AUTOMATED SIGNAL TESTING
USER ACTIVITY LOGGING AND REPORTING

ACTIVITY REPORTS
E-NOTIFICATIONS
AUTOMATED ARMING SERVICES
UL CERTIFIED SYSTEMS
ONLINE REPORTING DASHBOARD
OPEN & CLOSE REPORTS

Video Verification

As law enforcement agencies become increasingly overburdened, they look to video verification to help determine the nature of emergencies and to help them respond appropriately. This is a requirement in many jurisdictions throughout Washington State in particular.

When an emergency occurs which trips an alarm, the signal and video goes to the monitoring station who then immediately notifies authorities. If a crime is video verified, law enforcement is able to treat it as a crime in progress. This helps improve response time and the rate of apprehension.

Many jurisdictions do not respond to alarms without eyewitness account. Every jurisdiction will accept video as eye witness response. In Washington State these jurisdictions do not respond without video verification: Yakima, Redmond, Bellingham, Pierce County, Kent, Burien. Video response also cuts down on false alarms.

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Environmental Monitoring

Protecting your client’s business is our business. We know that in business, sometimes things go wrong. Like a leaky pipe, an overly heated oven or a refrigerator that is not cooling properly. We don’t just monitor doors and windows – our systems keep an eye on your client’s entire business – inside and out – alerting you and them in the event of flooding or critical changes in temperature that may affect their bottom line.

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